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Corporate Office
Escalation Matrix
Call & SMS
Online Query
For quick response, always call the regional customer care number in your state.
Corporate Office
Registered Office
M T Rajen's Properties, Second Floor
No.73/40, Bazullah Road, T.Nagar
Chennai 600017
Phone: +91 44 66913800
Fax: +91 44 66913900
155, Thiruvalluvar Salai
Kumaran Nagar, Sholinganallur
Chennai 600119
Escalation Matrix
For quick resolution of your service complaint, please register your complaint with the Call Center.
State
Phone Number
Andhra Pradesh
1800 3000 0555
Gujarat
93278 99000
Goa
1800 3000 0555
Haryana
1800 3000 0555
Karnataka
93530 99000
Punjab
1800 3000 0555
Puducherry
1800 3000 0555
Rajasthan
93093 99000
Tamil Nadu
1800 3000 0555
Email
feedback@wi5.in
In case, the issue remains unresolved beyond a reasonable time, email your complaint with your details as per the escalation matrix provided below
Level 1
Service Assurance
serviceassurance@zsl.com
Level 2
Nodal Officer
nodal-officer@zsl.com
Level 3
Appellate Authority
appellate-authority@zsl.com
Get a Connection
For Instant Voice Support
Call our regional customer
care number
State
Phone Number
Andhra Pradesh
1800 3000 0555
Gujarat
93278 99000
Goa
1800 3000 0555
Haryana
1800 3000 0555
Karnataka
93530 99000
Punjab
1800 3000 0555
Puducherry
1800 3000 0555
Rajasthan
93093 99000
Tamil Nadu
1800 300 00555
For Prompt Callback Support
' UNLIMITED ' to
56767`
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is@wi5.in
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"VAS 2" to 56767
web-builder@wi5.in
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"VAS 3" to 56767
es@wi5.in
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"VAS 4" to 56767
ce@wi5.in
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