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    For quick response, always call the regional customer care number in your state.

Corporate Office   Registered Office  
M T Rajen's Properties, Second Floor
No.73/40, Bazullah Road, T.Nagar
Chennai 600017
Phone: +91 44 66913800
Fax:      +91 44 66913900 		155, Thiruvalluvar Salai
Kumaran Nagar, Sholinganallur
Chennai 600119
 

Escalation Matrix

For quick resolution of your service complaint, please register your complaint
with the Call Center.
 State  Phone Number
 Andhra Pradesh  93915 99000
 Gujarat  1800 3000 0555
 Goa  1800 3000 0555
 Haryana  93172 99000
 Karnataka  93530 99000
 Punjab  93172 99000
 Puducherry  93819 99000
 Rajasthan  93093 99000
 Tamil Nadu  93819 99000
Timings: 8am to 9pm on all days
Between 9pm and 8am call our toll free number
1800 300 00555 from land line or mobile

In case, the issue remains unresolved beyond a reasonable time, email your complaint
with your details as per the escalation matrix provided below
 Level 1  Service Assurance :  serviceassurance@zsl.com
 Level 2  Nodal Officer :  nodal-officer@zsl.com
 Level 3  Appellate Authority :  appellate-authority@zsl.com

 
Get a Connection
For Instant Voice Support
Call our regional customer
care number
State Phone Number
Andhra Pradesh 93915 99000
Gujarat 1800 3000 0555
Haryana 93172 99000
Karnataka 93530 99000
Punjab 93172 99000
Puducherry 93819 99000
Rajasthan 93093 99000
Tamil Nadu 93819 99000
Timings: 8am to 9pm on all days

Between 9pm and 8am call our toll free number
   1800 300 00555 from land line or mobile
 
sms For Prompt Callback Support
' UNLIMITED '  to 56767`
For Subscribing to our VAS Services
VAS Service SMS Email
Internet Security "VAS 1" to 56767 is@wi5.in
Webbuilder "VAS 2" to 56767 web-builder@wi5.in
Edustore "VAS 3" to 56767 es@wi5.in
Career Enhancement "VAS 4" to 56767 ce@wi5.in
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